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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JD Simpson

August 15, 2025

5  out of  5
rating by JD Simpson
"Michael and Leslie have been absolutely fabulous. Easiest and friendliest process ever. Highly recommend."
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Noah Diebel

August 13, 2025

5  out of  5
rating by Noah Diebel
"I switched my auto insurance to State Farm with Michael. He was very responsive and helpful. He went above and beyond to find me potential bundles and discounts that in the end really helped!"
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James Love

August 12, 2025

5  out of  5
rating by James Love
"We had an incredible experience with Elizabeth Linde. She was very helpful in helping my client determine what he needed and directing us to the appropriate people to get the information. She told us she would get us what we needed the next day and she is a person of her word. She delivered in record time and showed us how a fantastic insurance agent conducts themselves. We will definitely work with her again and recommend her to other clients. Elizabeth will get it done for you. Being a Realtor, I encounter many insurance agents and Elizabeth is on the top of my list."
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Kaylee Meek

July 15, 2025

5  out of  5
rating by Kaylee Meek
"Michael was so pleasant and easy to work with! He was quick to answer questions and clear up any confusion I had and made starting a new vehicle policy very straightforward. I am very much looking forward to working with these guys while I’m in NC!"
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Anne Koenig

July 14, 2025

5  out of  5
rating by Anne Koenig
"We have been with State Farm for years and have always had great local agents, but this team goes above and beyond. Our agent, Michael, was welcoming and efficient when we moved to the area, and became a true ally when we had to navigate a claim after recent car accident. He and Ben went out of their way to help us communicate more effectively with our claims agent. I really cannot recommend them more highly."
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Ronald King

July 11, 2025

5  out of  5
rating by Ronald King
"Michael was very nice and helpful in working with me to change my policy to State Farm. Especially in regards to the ride share coverage."
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Ishaan Sethi

July 10, 2025

5  out of  5
rating by Ishaan Sethi
"Had a great experience with Michael S for renters insurance. He made is a piece of cake!"
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Jack B

July 2, 2025

5  out of  5
rating by Jack B
"Elizabeth was super helpful and got all my questions answered in minutes! I really appreciated her help."
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S Tam

June 28, 2025

1  out of  5
rating by S Tam
"We couldn't be happier to cancel our auto insurance policy with State Farm effective immediately. After using State Farm since I was 16 years old (I am now 50), the treatment and inconsistencies in service, coverage and rates the past 6 months has been completely unacceptable. I have called at least 4 times and asked to speak with Leslie and she never has called back or returned our messages. Does she even exist? And if she does, what type of business are you running that clients with decades of coverage with State Farm and thousands of dollars of insurance payments from auto, home, jewelry and umbrella are unable to speak with her? In all my years with State Farm covering 9 vehicles and 5 houses with no accidents or claims, the entire handling of a minor accident in a parking lot was unacceptable. At best this should have been a no fault accident. AND the State farm agent that I called from the accident scene told me to not call the police as it was a parking lot and fault wouldn't be allocated in a parking lot. So from the accident scene to the agent I spoke with several times on the phone about the accident, I was told this was a no fault accident and I was not found at fault. Yet, a few months later, we received our annual policy renewal and out auto insurance had tripled!!!!!! Additionally, they do not have the ability to repair our vehicke with a repair shop in a 50 mile radius of our home. I called several times about this situation as we spent hours and hours trying to find a repair shop that was under agreement with State Farm. Finally, we called in a favor at the dealership and we had the vehicle dent repaired for free. Our only expense submitted to State Farm was the brake light, which after deductible was was a small payment from State Farm. Our entire experience this past 6 months has been subpar and frankly disturbing. We have felt ignored and at risk of coverage if a real accident were to happen, not having a repair shop nearby that is approved by State Farm. We were able to secure Libery Mutual auto insurance for less than our original auto insurance before the insane rate hike."
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Damian Hardison

June 27, 2025

5  out of  5
rating by Damian Hardison
"Elizabeth Linde has been great to work with. She’s always on top of things and gets everything handled quickly and efficiently. Any time we’ve needed help or had questions, she’s been friendly, responsive, and super helpful. It’s been a smooth experience every time. Definitely appreciate her and highly recommend!"
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Bailee Hardison

June 27, 2025

5  out of  5
rating by Bailee Hardison
"Elizabeth Linde has been absolutely amazing to work with! She is always quick, efficient, and gets everything we need taken care of without any hassle. She’s also super friendly and helpful, making the entire process smooth and stress-free. We truly appreciate her dedication and the great customer service she provides. Highly recommend working with her!"
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Connie Wade

June 25, 2025

5  out of  5
rating by Connie Wade
"Mrs. Patti was very helpful with correcting my paperwork for my first big-girl apartment! She was very attentive and kind, and I am super happy I chose State Farm for my renters' insurance because of her!"
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J Pro

June 24, 2025

5  out of  5
rating by J Pro
"Michael was really helpful getting a good renter's insurance policy. He substantially beat the price of the longtime family choice in insurance."
We responded:
"So glad Michael was able to offer you a good value on your renters insurance. We appreciate your business and your review!"
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Joellen Pittman

June 13, 2025

5  out of  5
rating by Joellen Pittman
"Very quick and easy service! My agents name was Michael and he was very helpful to find a policy for me."
We responded:
"Thanks Joellen! Michael is awesome and we are so happy to have him as a part of our team. Welcome to the State Farm family. "
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Divya Ganesan

June 12, 2025

5  out of  5
rating by Divya Ganesan
"They are always so helpful - we always email Michael and he takes care of whatever we need, quickly and easily!"
We responded:
"Thank you Divya! We are always happy to hear about Michael’s great service!"
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J P

June 6, 2025

5  out of  5
rating by J P
"Moving to the Triangle and Michael was excellent in providing great information and pricing, and has been fantastic working with my mortgage consultant."
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Jon Dajnowicz

June 5, 2025

5  out of  5
rating by Jon Dajnowicz
"Michael is top notch! Was very responsive and help me understand with my 1 million questions. 10 of 10. I highly recommend him and Leslie Robinson State Farm!"
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Georgia Bain

June 4, 2025

5  out of  5
rating by Georgia Bain
"I am moving to the area from out of state, and Michael helped me set up my renter's insurance. He made the process very easy, and was professional, knowledgeable, and kind."
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Laura Koshel

June 4, 2025

5  out of  5
rating by Laura Koshel
"We have been customers of this State Farm branch for a few years now. Communications and knowledge is at the top level. Leslie and her team are great to work with. Keep it up! (Mike, thank you for always responding fast to my notes!) - Laura"
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Randi Erikson

June 2, 2025

5  out of  5
rating by Randi Erikson
"Huge thank you to Michael for his assistance with a renter's insurance opportunity. He provided me with a wealth of knowledge and had my policy updated and sent to me before I even made it home. Thank you for addressing my issue so quickly."
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c slaughter

June 2, 2025

5  out of  5
rating by c slaughter
"Michael is easy to work with and has done nothing but great things to help out over the past couple of years."
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Nessa O

May 30, 2025

5  out of  5
rating by Nessa O
"I had the pleasure of working with Michael Sause.. He was extremely responsive, efficient and easy to work with. I highly recommend this location. I have always received excellent customer service."
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Janice scurlock

May 30, 2025

5  out of  5
rating by Janice scurlock
"I have had the pleasure of having State Farm insurance for years. Patti is super helpful every time I call. If she doesn’t know the answer to something I ask her about she will find out & get back with me. I’m supper happy to have all of them handle our insurance needs."
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Lixia Luo

May 22, 2025

5  out of  5
rating by Lixia Luo
"great job all."
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Reuben Hall

May 22, 2025

5  out of  5
rating by Reuben Hall
"Elizabeth takes care of my auto/home insurance and she’s wonderful! I recently had an issue with my insurance and she stepped in right away and corrected it and sent me a follow up email right after recapping what we discussed. She is a great representative of State Farm!"