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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miriam Morey

Miriam Morey

January 7, 2025

5  out of  5
rating by Miriam Morey
"This is a great group. Michael help me personalize my coverage and found significant savings for me. He is very responsive and easy to work with."
We responded:
"Thank you, Miriam, for your wonderful feedback! I'm glad to hear that Michael was able to help you personalize your coverage and find significant savings. It's great to know that he is responsive and easy to work with. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Ann Huessener

January 4, 2025

5  out of  5
rating by Ann Huessener
"Michael was great at quickly, efficiently communicating with me and sending what I needed asap."
We responded:
"Thank you, Ann! I'm happy to hear that Michael was able to assist you promptly and efficiently. It's wonderful to know that you received everything you needed quickly. If you have any more questions or need further assistance, please feel free to reach out to our office."
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Charlotte Shelley

December 30, 2024

5  out of  5
rating by Charlotte Shelley
"I would like to say that Leslie and her group are great. I needed to update my car policy and Michael was amazing, a quick call and it was done. Michael made the process so easy. Thank you ;>"
We responded:
"Thank you, Charlotte! I'm glad to know that Michael was able to assist you efficiently with updating your policy. We appreciate your kind words about our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Robert Williams

December 19, 2024

5  out of  5
rating by Robert Williams
"I have been a State Farm customer for over 30 years in New York, and have been satisfied. So, when we were building a new home in a 55+ community in Durham, I contacted several State Farm agencies in the area. Michael Sause stood out on first contact, so I decided to go with the Robinson agency. I have not been disappointed. Michael has been pro active, professional and responsive. Seems like I made a good pick."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm glad to hear that Michael's proactive and professional approach made a positive impression. It's great to know you feel confident in choosing our office. If you have questions, please don't hesitate to reach out. We're here to help!"
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Lesley Hayward

November 4, 2024

5  out of  5
rating by Lesley Hayward
"We have had nothing but a great experience with Michael Sause at the Leslie Robinson State Farm branch! He is incredibly quick to get back to us, and helps with any questions we have about our policies. Would highly recommend!"
We responded:
"Michael and I are glad to hear about your positive experience with our office! It's wonderful that Michael has been responsive and helpful with your policy questions. We appreciate your recommendation and look forward to assisting you with any further insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Tony Baumann

November 1, 2024

5  out of  5
rating by Tony Baumann
"We recently switched to this agency. Michael has been quick to respond to my various questions, and to make a coverage change that I requested. When you purchase insurance, the point is peace of mind, and I feel confident that should I need to need to make a claim at some point, this agency will take care of us."
We responded:
"Tony, thank you for your fantastic review! I'm glad to hear that Michael has been responsive and helpful with your questions and coverage changes. It's wonderful that you feel confident in our agency's ability to provide peace of mind. We're always here to assist with any future needs or questions you might have. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Sakinah Richmond

October 31, 2024

5  out of  5
rating by Sakinah Richmond
"I came to State Farm for my renters insurance because they gave me the best quote when I was shopping around. When I finally called to start my policy, I spoke with Jeff, who was not only pleasant to speak with but also very knowledgeable on the policy information as well as some additional information I asked about for future plans. Jeff was also very fast and got me what I needed in a timely manner. Thanks again Jeff. I really appreciate it!"
We responded:
"Thank you, Sakinah, for sharing your experience with us! I'm glad Jeff could assist you with your renters insurance and provide the information you needed for future plans. It's great to know he was both knowledgeable and efficient. We appreciate your trust in us and look forward to helping you with any future needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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James Preston

October 22, 2024

5  out of  5
rating by James Preston
"Awesome people and state fram has been good us ."
We responded:
"James, thank you for your kind words! We're glad to know that you’ve had a positive experience with us. Our team is always here to help and support you. If you need anything in the future, don’t hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Rajesh Jaluka

October 18, 2024

5  out of  5
rating by Rajesh Jaluka
"First time working with the agency. Michael is excellent: very professional and courteous. He educated me on how flood insurance works. It made me realize I was carrying something that I don't need and saved $400!"
We responded:
"Rajesh, thank you for sharing your experience! I'm glad Michael could assist you with your flood insurance and help you save $400. It's wonderful to know that his professionalism and courteousness made a positive impact. If you have any more questions or need further assistance, our office is here to help. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Kamal Saheta

October 14, 2024

5  out of  5
rating by Kamal Saheta
"Michael Sause from the State Farm office is patient and very effective. I am always able to reach him. I had been talking to him over 3 years before I actually signed up for State Farm. Currently he provides me with home and auto policies. He helped me with a quote which saved me money versus what I was paying before. Great job!"
We responded:
"Kamal, Thank you for your wonderful review! I'm happy to hear that Michael has been patient and effective in assisting you over the years. It's great that he could help you save money on your home and auto policies. We appreciate your trust and are always here to help with any future needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Yvette Jones

September 30, 2024

5  out of  5
rating by Yvette Jones
"Michael and Leslie were very helpful with my renter's and auto insurance. Great Team! Thank you"
We responded:
"Thank you, Yvette! I'm glad Michael and our team could assist you with your renter's and auto insurance. We appreciate your kind words and are grateful to have you as part of our community. If you need anything else, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Melaney B

September 26, 2024

5  out of  5
rating by Melaney B
"Jeff Hahs assisted me with renters insurance. He was pleasant and patient. He was able to get me more personal liability coverage than required by the property for an affordable annual rate. It's always a pleasant experience when calling State Farm."
We responded:
"Melaney, thank you for sharing your positive experience! I'm happy Jeff was able to assist you with your renters insurance and provide you with the coverage you needed at an affordable rate. It's wonderful to know that you find calling our office a pleasant experience. If you have any further questions or need assistance in the future, we're always here to help! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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River Mark

September 17, 2024

5  out of  5
rating by River Mark
"Michael Sause is our representative that we work with and he is fantastic. He has helped me for both personal & my business accounts, through the good and bad, he has been very helpful. We greatly appreciate Leslie Robinson's office staffs efforts to help at any time or and day. (I bother Michael after hours all the time) Thanks again!"
We responded:
"Thank you, River, for your wonderful review! I'm glad to hear that Michael has been so helpful with both of your accounts. Our office strives to be available and supportive, no matter the time or day. We appreciate your kind words and are here to assist you with any insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Karen Dorsett

September 12, 2024

5  out of  5
rating by Karen Dorsett
"I had the best experience with Michael he is Prompt and helpful ♥Glad I switched to Leslie Robinson company"
We responded:
"Thank you, Karen! We are glad you switched too. Welcome to our State Farm family and for sharing the kind words about Marissa. We are lucky to have her on the team."
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Diana Castro

September 8, 2024

5  out of  5
rating by Diana Castro
"Michael is super helpful. After conversations he really helped me navigate everything dealing with insurance. 10/10 recommend him for any insurance questions or concerns"
We responded:
"Thanks for the review, Diana! Michael is glad to have been able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your feedback. If you have any more questions or concerns, feel free to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Leslie Kinnin

August 29, 2024

5  out of  5
rating by Leslie Kinnin
"Michael with State Farm is the best! Always easy to work with and very professional. Highly recommend!!!"
We responded:
"Leslie, thank you for your wonderful review! I'm glad to hear that Michael has been professional and easy to work with. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Rick Stevens

August 19, 2024

5  out of  5
rating by Rick Stevens
"Great office to work with, competitive rates, and excellent customer service. My agent, Michael, is always quick to respond and takes care of things without delays. Highly recommended."
We responded:
"Thank you, Rick, for your positive review. I'm glad you find our office great to work with and appreciate our competitive rates and excellent customer service. Michael will be happy to know his quick responses and efficient service are valued. We're here for any future needs or questions you may have. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Allen Lawrence

July 30, 2024

5  out of  5
rating by Allen Lawrence
"We've been with the Agency a long time. The customer service is stellar and Patti is a BIG part of that!!"
We responded:
"Hi Allen! Thanks a bunch for your awesome review! We're so happy you've been with us for a long time and that our customer service has been stellar for you. Patti is indeed a fantastic part of our team, and we're grateful for her dedication! If you ever need anything, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Lexi Fitzgerald

July 30, 2024

5  out of  5
rating by Lexi Fitzgerald
"I had a great experience taking out a policy with the team. Huge thank you to Patti who was a massive help and very responsive!"
We responded:
"Hi Lexi! I'm so glad you had a great experience with our team! Patti is indeed amazing, and we're grateful for her responsiveness and help. If you need anything else, feel free to reach out! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Ryan Cuthriell

July 30, 2024

5  out of  5
rating by Ryan Cuthriell
"It's great to know I have "a local guy" I can reach out to for any insurance questions and support. Jeff is the best, he recently helped me with some business insurance. He's super nice and very responsive. High five!"
We responded:
"Hey Ryan! Thanks a bunch for the awesome review! I'm so glad Jeff could help you with your business insurance needs. He's definitely a valuable part of our team, and it's great to know you found him super nice and responsive. High five right back at you! If you ever need anything else, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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A E

July 29, 2024

5  out of  5
rating by A E
"Michael Sause did a fantastic job helping me get the insurance I needed! He is very efficient, knowledgeable and really cares about his clients. He was patient in answering all of my questions, responded to communications incredibly fast and really went above and beyond. I would trust Michael to help me in the future with any additional insurance needs."
We responded:
"Hey A E, Thanks so much for your awesome review! I'm glad Michael could help you get the insurance you needed. It's great to know he was efficient, knowledgeable, and really cared about your needs. We'll be here for any future insurance needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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dory Hines

July 23, 2024

5  out of  5
rating by dory Hines
"Michael was really get to work with. Only called for rental insurance but ending up getting life insurance also. Would definitely suggest getting in contact with them."
We responded:
"Hey Dory, Thanks a bunch for the awesome review! I'm glad Michael could help you with both rental and life insurance. We appreciate your recommendation and are here for any future needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Ayush Vats

July 5, 2024

5  out of  5
rating by Ayush Vats
"I called from India to set up my renters insurance, and I'm moving to the US as a student. Michael was really helpful in talking me through the process, making it a really smooth experience :) Kudos to the whole team for amazing service!"
We responded:
"Thank you for sharing your positive experience, Ayush! We are ecstatic that Michael could assist you with setting up your renters insurance smoothly. We are grateful for your kind words and look forward to helping you with any future insurance needs as you start your journey as a student in the US! Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of April Staton

April Staton

July 5, 2024

5  out of  5
rating by April Staton
"Excellent customer service! Michael took wonderfully efficient care of all my needs! Thanks State Farm!"
We responded:
"Thank you for your positive feedback, April! I'm glad Michael provided you with excellent customer service and efficiently took care of all your needs. We appreciate your kind words and are here for you whenever you need assistance in the future. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Drew Markert

July 2, 2024

5  out of  5
rating by Drew Markert
"Jeff was very helpful and responsive getting me set up with the insurance I needed. These guys definitely know what they’re doing. 10/10 would recommend!"
We responded:
"Thank you, Drew, for your kind words! I'm thrilled to hear that Jeff provided you with the insurance you needed promptly and efficiently. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Leslie Robinson - State Farm Insurance Agent, Durham, NC"