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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ayush Vats

July 5, 2024

5  out of  5 rating by Ayush Vats
"I called from India to set up my renters insurance, and I'm moving to the US as a student. Michael was really helpful in talking me through the process, making it a really smooth experience :) Kudos to the whole team for amazing service!"
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April Staton

July 5, 2024

5  out of  5 rating by April Staton
"Excellent customer service! Michael took wonderfully efficient care of all my needs! Thanks State Farm!"
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Drew Markert

July 2, 2024

5  out of  5 rating by Drew Markert
"Jeff was very helpful and responsive getting me set up with the insurance I needed. These guys definitely know what they’re doing. 10/10 would recommend!"
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Damian Hardison

June 30, 2024

5  out of  5 rating by Damian Hardison
"Needed to set up new auto insurance with moving out of state; Michael was able to assist me in a timely and smooth manner!"
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Katie Rowland

June 25, 2024

5  out of  5 rating by Katie Rowland
"This was my first time having to set up any kind of insurance, and Michael Sause was great! He made the process seamless and easy!"
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Lexi Tooker

June 25, 2024

5  out of  5 rating by Lexi Tooker
"I had a great experience working Michael Sause when setting up my renter’s insurance policy! Our phone call took 5 minutes start to finish and it ended up being cheaper than what I was paying before. Keep up the good work!"
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Nasrin Habibi

June 10, 2024

5  out of  5 rating by Nasrin Habibi
"As a first time home buyer, I had a lot of paperwork and checklists to go through. Home Insurance was a major requirement for my mortgage and I shopped around and got the best offer from Michael Sauce (State Farm). He was patient and he went through details of what is required for insurance and where I can save money. I appreciated his time and his thoroughness. Even when a last minute issue that could have delayed closing was raised, Michael stepped in immediately (after an early morning urgent call) and within minutes the situation was fixed and we were back on track for closing. I highly recommend him and this office. I got an excellent price for insurance bundle and any first time home buyer will appreciate any sort of savings that comes with great customer service."
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Tatianna Machicote

May 30, 2024

5  out of  5 rating by Tatianna Machicote
"It was my first time getting car insurance on my own, and Michael helped me so much! I now have life, car, and renters insurance with State Farm and I couldn't be anymore happier with the service that I received. Thank you for all your help Michael! :)"
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Jordan West

May 30, 2024

5  out of  5 rating by Jordan West
"My fiancé and I were assisted by Michael Sause to set up our rental insurance for our new apartment and he was amazing!! He was super helpful and asked all the right questions to ensure we got the best coverage."
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David Fernandes

May 29, 2024

5  out of  5 rating by David Fernandes
"Michael did a great job saving us a ton of money on auto and renters insurance. It was a quick and easy switch."
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Chris Sause

May 29, 2024

5  out of  5 rating by Chris Sause
"Michael helped us with our renters Insurance. He was quick and friendly, it was great service"
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Brittany Beverly

May 26, 2024

5  out of  5 rating by Brittany Beverly
"When I say I LOVE the Leslie Robinson Insurance family?! I truly mean it! Ben is my absolutely favorite!! He is great with details, VERY patient and will literally sit on the phone or in person with you as long as it takes explaining insurance and helping you to build understanding. I do not feel like I'm just wasting my money on just any policy. With Ben's help, I have MULTIPLE POLICIES and I know my money is going where it is needed. Thank You a Million Times Ben and the State Farm Leslie Robinson Family."
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Susan McGhee

May 23, 2024

5  out of  5 rating by Susan McGhee
"I saw Jeff Hahs today to discuss life and auto insurance, he was phenomenal. I felt very comfortable discussing things with him, he was kind and compassionate. I did not feel rushed or pressured. Leslie Robinson State Farm is the best."
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Katrice Perry

May 23, 2024

5  out of  5 rating by Katrice Perry
"I have been a customer for at least 7 years. I was in my early 20s and didn't know much about insurance. They did a great job of explaining everything to me during my initial visit and anytime after when I called trying to understand my policy or added a service. I look forward to calling in my payment or stopping baby while in the area. All the staff are so nice. They always ask about my day and how I'm doing. I especially look forward to speaking with Patti. She is so joyful to speak with and patient. I enjoy checking in with her and having her ask about or my holiday plans. She really added a bright spot to my day. You don't get this type of customer service anymore from business. You barely get to talk with a real person these days, very detached. But the staff at Leslie Robinson actually care and want to help. I have an example of their exemplary service. Recently, when I had to file a claim with my car. I first contacted State Farm customer report 1800 number. What a headache! I called Leslie Robinson for support. They were able to intervene and help me with my claim. I'm not sure if I would have gotten this level of support elsewhere."
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alesha jones

May 17, 2024

5  out of  5 rating by alesha jones
"The best customer service I have received in years ! I called and spoke with Patti and boy did she deliver ! We spoke at 1:35p and by 1:49p she had typed and sent the document I requested! The rest of the staff is great too!!"
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Hypnotic Speck

May 17, 2024

5  out of  5 rating by Hypnotic Speck
"Always great, quick and efficient service from Ben, Patti and Leslie!"
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Alan Gardner

May 13, 2024

5  out of  5 rating by Alan Gardner
"Just bought a vehicle in N.C. and needed auto insurance since I registered it here but still am moving out of N.Y State. Michael sauce was extremely helpful and we ended up with a multi vehicle/home owners policy that saved us a lot of money and got everything insured. Would recommend this agency."
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Kathleen Lord

May 9, 2024

5  out of  5 rating by Kathleen Lord
"Patti was super helpful. I wasn’t clear if I had roadside coverage, or if I should join AAA. She not only confirmed that I had the coverage for a roadside emergency, but sent me their app, as well as the emergency contact number. Very nice, easy to talk with. I love this team!!"
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Spencer Graham

May 7, 2024

5  out of  5 rating by Spencer Graham
"Michael was super helpful getting me set up with a motorcycle insurance policy while I was at the dealer! Super quick and easy"
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Mitchell Mast

May 2, 2024

5  out of  5 rating by Mitchell Mast
"This team redeemed my faith in State Farm. Everyone is knowledgeable and helpful. I had all of my options clearly explained and had all of my questions answered. When it came time to transfer out of state I even received the information I needed to ensure I didn’t get any fines from NC DMV. Thanks so much Michael & Patti!"
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Mary-Charles Nassif

April 29, 2024

5  out of  5 rating by Mary-Charles Nassif
"Update: I still stand by my review from 6 years ago. Leslie has a strong team who are proactive in their service. I was recently informed by Michael that there was an issue with one of my policies, but he'd already taken care of it. I wish all businesses maintained this level of customer service! Leslie and her staff provide exceptional and thorough service. They are always very warm and welcoming."
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Kristina Hawthorne

April 25, 2024

5  out of  5 rating by Kristina Hawthorne
"Michael took great care of me transitioning everything from Birmingham to NC. I thought he was exceptionally friendly and helpful!"
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Ngan Vo

April 12, 2024

5  out of  5 rating by Ngan Vo
"If you're looking for great service and peace of mind, I highly recommend giving Michael and the team at State Farm a call!"
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Jay Cantor

April 12, 2024

5  out of  5 rating by Jay Cantor
"Michael was amazing... professional, responsive, and best of all, the State Farm premium was VERY competitive. Michael made the insurance aspect of the home-buying process extremely easy. Thank you!!!"
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Deana Diaz

April 10, 2024

5  out of  5 rating by Deana Diaz
"I’ll be moving to the Durham area soon and Michael was able to quickly help me with my insurance needs. He’s friendly & professional, and responded promptly to my follow up email. I highly recommend this office and Michael Sause in particular."