Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rajesh Jaluka

Rajesh Jaluka

October 18, 2024

5  out of  5
rating by Rajesh Jaluka
"First time working with the agency. Michael is excellent: very professional and courteous. He educated me on how flood insurance works. It made me realize I was carrying something that I don't need and saved $400!"
Profile photo of Kamal Saheta

Kamal Saheta

October 14, 2024

5  out of  5
rating by Kamal Saheta
"Michael Sause from the State Farm office is patient and very effective. I am always able to reach him. I had been talking to him over 3 years before I actually signed up for State Farm. Currently he provides me with home and auto policies. He helped me with a quote which saved me money versus what I was paying before. Great job!"
We responded:
"Kamal, Thank you for your wonderful review! I'm happy to hear that Michael has been patient and effective in assisting you over the years. It's great that he could help you save money on your home and auto policies. We appreciate your trust and are always here to help with any future needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Yvette Jones

Yvette Jones

September 30, 2024

5  out of  5
rating by Yvette Jones
"Michael and Leslie were very helpful with my renter's and auto insurance. Great Team! Thank you"
We responded:
"Thank you, Yvette! I'm glad Michael and our team could assist you with your renter's and auto insurance. We appreciate your kind words and are grateful to have you as part of our community. If you need anything else, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Melaney Bridges

Melaney Bridges

September 26, 2024

5  out of  5
rating by Melaney Bridges
"Jeff Hahs assisted me with renters insurance. He was pleasant and patient. He was able to get me more personal liability coverage than required by the property for an affordable annual rate. It's always a pleasant experience when calling State Farm."
We responded:
"Melaney, thank you for sharing your positive experience! I'm happy Jeff was able to assist you with your renters insurance and provide you with the coverage you needed at an affordable rate. It's wonderful to know that you find calling our office a pleasant experience. If you have any further questions or need assistance in the future, we're always here to help! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of River Mark

River Mark

September 17, 2024

5  out of  5
rating by River Mark
"Michael Sause is our representative that we work with and he is fantastic. He has helped me for both personal & my business accounts, through the good and bad, he has been very helpful. We greatly appreciate Leslie Robinson's office staffs efforts to help at any time or and day. (I bother Michael after hours all the time) Thanks again!"
We responded:
"Thank you, River, for your wonderful review! I'm glad to hear that Michael has been so helpful with both of your accounts. Our office strives to be available and supportive, no matter the time or day. We appreciate your kind words and are here to assist you with any insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Karen Dorsett

Karen Dorsett

September 12, 2024

5  out of  5
rating by Karen Dorsett
"I had the best experience with Michael he is Prompt and helpful ♥Glad I switched to Leslie Robinson company"
We responded:
"Thank you, Karen! We are glad you switched too. Welcome to our State Farm family and for sharing the kind words about Marissa. We are lucky to have her on the team."
Profile photo of Diana Castro

Diana Castro

September 8, 2024

5  out of  5
rating by Diana Castro
"Michael is super helpful. After conversations he really helped me navigate everything dealing with insurance. 10/10 recommend him for any insurance questions or concerns"
We responded:
"Thanks for the review, Diana! Michael is glad to have been able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your feedback. If you have any more questions or concerns, feel free to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Leslie Kinnin

Leslie Kinnin

August 29, 2024

5  out of  5
rating by Leslie Kinnin
"Michael with State Farm is the best! Always easy to work with and very professional. Highly recommend!!!"
We responded:
"Leslie, thank you for your wonderful review! I'm glad to hear that Michael has been professional and easy to work with. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Rick Stevens

Rick Stevens

August 19, 2024

5  out of  5
rating by Rick Stevens
"Great office to work with, competitive rates, and excellent customer service. My agent, Michael, is always quick to respond and takes care of things without delays. Highly recommended."
We responded:
"Thank you, Rick, for your positive review. I'm glad you find our office great to work with and appreciate our competitive rates and excellent customer service. Michael will be happy to know his quick responses and efficient service are valued. We're here for any future needs or questions you may have. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Allen Lawrence

Allen Lawrence

July 30, 2024

5  out of  5
rating by Allen Lawrence
"We've been with the Agency a long time. The customer service is stellar and Patti is a BIG part of that!!"
We responded:
"Hi Allen! Thanks a bunch for your awesome review! We're so happy you've been with us for a long time and that our customer service has been stellar for you. Patti is indeed a fantastic part of our team, and we're grateful for her dedication! If you ever need anything, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Lexi Fitzgerald

Lexi Fitzgerald

July 30, 2024

5  out of  5
rating by Lexi Fitzgerald
"I had a great experience taking out a policy with the team. Huge thank you to Patti who was a massive help and very responsive!"
We responded:
"Hi Lexi! I'm so glad you had a great experience with our team! Patti is indeed amazing, and we're grateful for her responsiveness and help. If you need anything else, feel free to reach out! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Ryan Cuthriell

Ryan Cuthriell

July 30, 2024

5  out of  5
rating by Ryan Cuthriell
"It's great to know I have "a local guy" I can reach out to for any insurance questions and support. Jeff is the best, he recently helped me with some business insurance. He's super nice and very responsive. High five!"
We responded:
"Hey Ryan! Thanks a bunch for the awesome review! I'm so glad Jeff could help you with your business insurance needs. He's definitely a valuable part of our team, and it's great to know you found him super nice and responsive. High five right back at you! If you ever need anything else, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of A E

A E

July 29, 2024

5  out of  5
rating by A E
"Michael Sause did a fantastic job helping me get the insurance I needed! He is very efficient, knowledgeable and really cares about his clients. He was patient in answering all of my questions, responded to communications incredibly fast and really went above and beyond. I would trust Michael to help me in the future with any additional insurance needs."
We responded:
"Hey A E, Thanks so much for your awesome review! I'm glad Michael could help you get the insurance you needed. It's great to know he was efficient, knowledgeable, and really cared about your needs. We'll be here for any future insurance needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of dory Hines

dory Hines

July 23, 2024

5  out of  5
rating by dory Hines
"Michael was really get to work with. Only called for rental insurance but ending up getting life insurance also. Would definitely suggest getting in contact with them."
We responded:
"Hey Dory, Thanks a bunch for the awesome review! I'm glad Michael could help you with both rental and life insurance. We appreciate your recommendation and are here for any future needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Ayush Vats

Ayush Vats

July 5, 2024

5  out of  5
rating by Ayush Vats
"I called from India to set up my renters insurance, and I'm moving to the US as a student. Michael was really helpful in talking me through the process, making it a really smooth experience :) Kudos to the whole team for amazing service!"
We responded:
"Thank you for sharing your positive experience, Ayush! We are ecstatic that Michael could assist you with setting up your renters insurance smoothly. We are grateful for your kind words and look forward to helping you with any future insurance needs as you start your journey as a student in the US! Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of April Staton

April Staton

July 5, 2024

5  out of  5
rating by April Staton
"Excellent customer service! Michael took wonderfully efficient care of all my needs! Thanks State Farm!"
We responded:
"Thank you for your positive feedback, April! I'm glad Michael provided you with excellent customer service and efficiently took care of all your needs. We appreciate your kind words and are here for you whenever you need assistance in the future. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Drew Markert

Drew Markert

July 2, 2024

5  out of  5
rating by Drew Markert
"Jeff was very helpful and responsive getting me set up with the insurance I needed. These guys definitely know what they’re doing. 10/10 would recommend!"
We responded:
"Thank you, Drew, for your kind words! I'm thrilled to hear that Jeff provided you with the insurance you needed promptly and efficiently. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Damian Hardison

Damian Hardison

June 30, 2024

5  out of  5
rating by Damian Hardison
"Needed to set up new auto insurance with moving out of state; Michael was able to assist me in a timely and smooth manner!"
We responded:
"Damian, I'm pleased to hear that Michael was able to assist you with setting up your new auto insurance smoothly and in a timely manner! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for choosing our office for your insurance services! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Katie Rowland

Katie Rowland

June 25, 2024

5  out of  5
rating by Katie Rowland
"This was my first time having to set up any kind of insurance, and Michael Sause was great! He made the process seamless and easy!"
We responded:
"Katie, I'm thrilled you found setting up your insurance with Michael seamless and easy! We're pleased to have provided you with a great experience. If you need anything else, our office is here to help! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Lexi Tooker

Lexi Tooker

June 25, 2024

5  out of  5
rating by Lexi Tooker
"I had a great experience working Michael Sause when setting up my renter’s insurance policy! Our phone call took 5 minutes start to finish and it ended up being cheaper than what I was paying before. Keep up the good work!"
We responded:
"Lexi, I'm thrilled you had a positive experience setting up your renter's insurance policy with Michael! We're pleased to have saved you money and provided efficient service. If you need anything else, feel free to reach out. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Nasrin Habibi

Nasrin Habibi

June 10, 2024

5  out of  5
rating by Nasrin Habibi
"As a first time home buyer, I had a lot of paperwork and checklists to go through. Home Insurance was a major requirement for my mortgage and I shopped around and got the best offer from Michael Sauce (State Farm). He was patient and he went through details of what is required for insurance and where I can save money. I appreciated his time and his thoroughness. Even when a last minute issue that could have delayed closing was raised, Michael stepped in immediately (after an early morning urgent call) and within minutes the situation was fixed and we were back on track for closing. I highly recommend him and this office. I got an excellent price for insurance bundle and any first time home buyer will appreciate any sort of savings that comes with great customer service."
We responded:
"Nasrin, we are ecstatic to hear about your fantastic experience with Michael and our office! We are pleased that Michael provided you with thorough explanations, saved you money, and ensured a smooth closing process. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to assisting you with any future insurance needs! - Leslie Robinson, State Farm Insurance Agent, Durham, NC"
Profile photo of Tatianna Machicote

Tatianna Machicote

May 30, 2024

5  out of  5
rating by Tatianna Machicote
"It was my first time getting car insurance on my own, and Michael helped me so much! I now have life, car, and renters insurance with State Farm and I couldn't be anymore happier with the service that I received. Thank you for all your help Michael! :)"
We responded:
"Tatianna, I'm thrilled to hear you're pleased with the life, car, and renters insurance you now have with us! Michael is a valuable member of our team, and we're grateful for the opportunity to assist you. We're here for all your insurance needs in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Jordan West

Jordan West

May 30, 2024

5  out of  5
rating by Jordan West
"My fiancé and I were assisted by Michael Sause to set up our rental insurance for our new apartment and he was amazing!! He was super helpful and asked all the right questions to ensure we got the best coverage."
We responded:
"Jordan, we're happy to hear that Michael provided amazing assistance in setting up your rental insurance! We're pleased he ensured you got the best coverage by asking all the right questions. If you need anything else, our office is here to help! - Leslie Robinson, State Farm Insurance Agent, Durham, NC"
Profile photo of David Fernandes

David Fernandes

May 29, 2024

5  out of  5
rating by David Fernandes
"Michael did a great job saving us a ton of money on auto and renters insurance. It was a quick and easy switch."
We responded:
"Thank you, David! We're happy Michael could save you a significant amount on auto and renters insurance. We strive to make the switching process quick and easy for our clients. If you have any further questions or need assistance, don't hesitate to reach out! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Profile photo of Chris Sause

Chris Sause

May 29, 2024

5  out of  5
rating by Chris Sause
"Michael helped us with our renters Insurance. He was quick and friendly, it was great service"
We responded:
"Chris, I'm overjoyed you had a quick and friendly experience with Michael while getting your renters insurance! We're pleased to have provided you with great service and are grateful for your positive feedback. If you need any further assistance, feel free to reach out to our office. Leslie Robinson - State Farm Insurance Agent, Durham, NC"