State Farm® Insurance Agent Leslie Robinson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Dorsett
September 12, 2024
5
out of
5
rating by Karen Dorsett
"I had the best experience with Michael he is Prompt and helpful ♥Glad I switched to Leslie Robinson company"
We responded:
"Thank you, Karen! We are glad you switched too. Welcome to our State Farm family and for sharing the kind words about Marissa. We are lucky to have her on the team."
Diana Castro
September 8, 2024
5
out of
5
rating by Diana Castro
"Michael is super helpful. After conversations he really helped me navigate everything dealing with insurance. 10/10 recommend him for any insurance questions or concerns"
We responded:
"Thanks for the review, Diana! Michael is glad to have been able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your feedback. If you have any more questions or concerns, feel free to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Leslie Kinnin
August 29, 2024
5
out of
5
rating by Leslie Kinnin
"Michael with State Farm is the best! Always easy to work with and very professional. Highly recommend!!!"
We responded:
"Leslie, thank you for your wonderful review! I'm glad to hear that Michael has been professional and easy to work with. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Rick Stevens
August 19, 2024
5
out of
5
rating by Rick Stevens
"Great office to work with, competitive rates, and excellent customer service. My agent, Michael, is always quick to respond and takes care of things without delays. Highly recommended."
We responded:
"Thank you, Rick, for your positive review. I'm glad you find our office great to work with and appreciate our competitive rates and excellent customer service. Michael will be happy to know his quick responses and efficient service are valued. We're here for any future needs or questions you may have. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Allen Lawrence
July 30, 2024
5
out of
5
rating by Allen Lawrence
"We've been with the Agency a long time. The customer service is stellar and Patti is a BIG part of that!!"
We responded:
"Hi Allen! Thanks a bunch for your awesome review! We're so happy you've been with us for a long time and that our customer service has been stellar for you. Patti is indeed a fantastic part of our team, and we're grateful for her dedication! If you ever need anything, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Lexi Fitzgerald
July 30, 2024
5
out of
5
rating by Lexi Fitzgerald
"I had a great experience taking out a policy with the team. Huge thank you to Patti who was a massive help and very responsive!"
We responded:
"Hi Lexi! I'm so glad you had a great experience with our team! Patti is indeed amazing, and we're grateful for her responsiveness and help. If you need anything else, feel free to reach out! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Ryan Cuthriell
July 30, 2024
5
out of
5
rating by Ryan Cuthriell
"It's great to know I have "a local guy" I can reach out to for any insurance questions and support. Jeff is the best, he recently helped me with some business insurance. He's super nice and very responsive. High five!"
We responded:
"Hey Ryan! Thanks a bunch for the awesome review! I'm so glad Jeff could help you with your business insurance needs. He's definitely a valuable part of our team, and it's great to know you found him super nice and responsive. High five right back at you! If you ever need anything else, don't hesitate to reach out. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
A E
July 29, 2024
5
out of
5
rating by A E
"Michael Sause did a fantastic job helping me get the insurance I needed! He is very efficient, knowledgeable and really cares about his clients. He was patient in answering all of my questions, responded to communications incredibly fast and really went above and beyond. I would trust Michael to help me in the future with any additional insurance needs."
We responded:
"Hey A E, Thanks so much for your awesome review! I'm glad Michael could help you get the insurance you needed. It's great to know he was efficient, knowledgeable, and really cared about your needs. We'll be here for any future insurance needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
dory Hines
July 23, 2024
5
out of
5
rating by dory Hines
"Michael was really get to work with. Only called for rental insurance but ending up getting life insurance also. Would definitely suggest getting in contact with them."
We responded:
"Hey Dory, Thanks a bunch for the awesome review! I'm glad Michael could help you with both rental and life insurance. We appreciate your recommendation and are here for any future needs you might have! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Ayush Vats
July 5, 2024
5
out of
5
rating by Ayush Vats
"I called from India to set up my renters insurance, and I'm moving to the US as a student. Michael was really helpful in talking me through the process, making it a really smooth experience :) Kudos to the whole team for amazing service!"
We responded:
"Thank you for sharing your positive experience, Ayush! We are ecstatic that Michael could assist you with setting up your renters insurance smoothly. We are grateful for your kind words and look forward to helping you with any future insurance needs as you start your journey as a student in the US! Leslie Robinson - State Farm Insurance Agent, Durham, NC"
April Staton
July 5, 2024
5
out of
5
rating by April Staton
"Excellent customer service! Michael took wonderfully efficient care of all my needs! Thanks State Farm!"
We responded:
"Thank you for your positive feedback, April! I'm glad Michael provided you with excellent customer service and efficiently took care of all your needs. We appreciate your kind words and are here for you whenever you need assistance in the future. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Drew Markert
July 2, 2024
5
out of
5
rating by Drew Markert
"Jeff was very helpful and responsive getting me set up with the insurance I needed. These guys definitely know what they’re doing. 10/10 would recommend!"
We responded:
"Thank you, Drew, for your kind words! I'm thrilled to hear that Jeff provided you with the insurance you needed promptly and efficiently. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Damian Hardison
June 30, 2024
5
out of
5
rating by Damian Hardison
"Needed to set up new auto insurance with moving out of state; Michael was able to assist me in a timely and smooth manner!"
We responded:
"Damian, I'm pleased to hear that Michael was able to assist you with setting up your new auto insurance smoothly and in a timely manner! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for choosing our office for your insurance services! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Katie Rowland
June 25, 2024
5
out of
5
rating by Katie Rowland
"This was my first time having to set up any kind of insurance, and Michael Sause was great! He made the process seamless and easy!"
We responded:
"Katie, I'm thrilled you found setting up your insurance with Michael seamless and easy! We're pleased to have provided you with a great experience. If you need anything else, our office is here to help! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Lexi Tooker
June 25, 2024
5
out of
5
rating by Lexi Tooker
"I had a great experience working Michael Sause when setting up my renter’s insurance policy! Our phone call took 5 minutes start to finish and it ended up being cheaper than what I was paying before. Keep up the good work!"
We responded:
"Lexi, I'm thrilled you had a positive experience setting up your renter's insurance policy with Michael! We're pleased to have saved you money and provided efficient service. If you need anything else, feel free to reach out. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Nasrin Habibi
June 10, 2024
5
out of
5
rating by Nasrin Habibi
"As a first time home buyer, I had a lot of paperwork and checklists to go through. Home Insurance was a major requirement for my mortgage and I shopped around and got the best offer from Michael Sauce (State Farm). He was patient and he went through details of what is required for insurance and where I can save money. I appreciated his time and his thoroughness. Even when a last minute issue that could have delayed closing was raised, Michael stepped in immediately (after an early morning urgent call) and within minutes the situation was fixed and we were back on track for closing. I highly recommend him and this office. I got an excellent price for insurance bundle and any first time home buyer will appreciate any sort of savings that comes with great customer service."
We responded:
"Nasrin, we are ecstatic to hear about your fantastic experience with Michael and our office! We are pleased that Michael provided you with thorough explanations, saved you money, and ensured a smooth closing process. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to assisting you with any future insurance needs! - Leslie Robinson, State Farm Insurance Agent, Durham, NC"
Tatianna Machicote
May 30, 2024
5
out of
5
rating by Tatianna Machicote
"It was my first time getting car insurance on my own, and Michael helped me so much! I now have life, car, and renters insurance with State Farm and I couldn't be anymore happier with the service that I received. Thank you for all your help Michael! :)"
We responded:
"Tatianna, I'm thrilled to hear you're pleased with the life, car, and renters insurance you now have with us! Michael is a valuable member of our team, and we're grateful for the opportunity to assist you. We're here for all your insurance needs in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Jordan West
May 30, 2024
5
out of
5
rating by Jordan West
"My fiancé and I were assisted by Michael Sause to set up our rental insurance for our new apartment and he was amazing!! He was super helpful and asked all the right questions to ensure we got the best coverage."
We responded:
"Jordan, we're happy to hear that Michael provided amazing assistance in setting up your rental insurance! We're pleased he ensured you got the best coverage by asking all the right questions. If you need anything else, our office is here to help! - Leslie Robinson, State Farm Insurance Agent, Durham, NC"
David Fernandes
May 29, 2024
5
out of
5
rating by David Fernandes
"Michael did a great job saving us a ton of money on auto and renters insurance. It was a quick and easy switch."
We responded:
"Thank you, David! We're happy Michael could save you a significant amount on auto and renters insurance. We strive to make the switching process quick and easy for our clients. If you have any further questions or need assistance, don't hesitate to reach out! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Chris Sause
May 29, 2024
5
out of
5
rating by Chris Sause
"Michael helped us with our renters Insurance. He was quick and friendly, it was great service"
We responded:
"Chris, I'm overjoyed you had a quick and friendly experience with Michael while getting your renters insurance! We're pleased to have provided you with great service and are grateful for your positive feedback. If you need any further assistance, feel free to reach out to our office. Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Brittany Beverly
May 26, 2024
5
out of
5
rating by Brittany Beverly
"When I say I LOVE the Leslie Robinson Insurance family?! I truly mean it! Ben is my absolutely favorite!! He is great with details, VERY patient and will literally sit on the phone or in person with you as long as it takes explaining insurance and helping you to build understanding. I do not feel like I'm just wasting my money on just any policy. With Ben's help, I have MULTIPLE POLICIES and I know my money is going where it is needed. Thank You a Million Times Ben and the State Farm Leslie Robinson Family."
We responded:
"Brittany, your enthusiastic review truly brightened our day! We're thrilled to hear that Ben provided exceptional service, explaining policies thoroughly and ensuring your peace of mind with multiple policies. Thank you for recognizing our dedication to meeting your insurance needs. We're here for you whenever you need assistance! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Susan McGhee
May 23, 2024
5
out of
5
rating by Susan McGhee
"I saw Jeff Hahs today to discuss life and auto insurance, he was phenomenal. I felt very comfortable discussing things with him, he was kind and compassionate. I did not feel rushed or pressured. Leslie Robinson State Farm is the best."
We responded:
"Susan, your review means a lot to us! I'm pleased to hear that Jeff provided phenomenal service during your visit. We strive to create a comfortable and compassionate environment for all our clients. We're here for all your life and auto insurance needs. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Katrice Perry
May 23, 2024
5
out of
5
rating by Katrice Perry
"I have been a customer for at least 7 years. I was in my early 20s and didn't know much about insurance. They did a great job of explaining everything to me during my initial visit and anytime after when I called trying to understand my policy or added a service. I look forward to calling in my payment or stopping baby while in the area. All the staff are so nice. They always ask about my day and how I'm doing. I especially look forward to speaking with Patti. She is so joyful to speak with and patient. I enjoy checking in with her and having her ask about or my holiday plans. She really added a bright spot to my day. You don't get this type of customer service anymore from business. You barely get to talk with a real person these days, very detached. But the staff at Leslie Robinson actually care and want to help. I have an example of their exemplary service. Recently, when I had to file a claim with my car. I first contacted State Farm customer report 1800 number. What a headache! I called Leslie Robinson for support. They were able to intervene and help me with my claim. I'm not sure if I would have gotten this level of support elsewhere."
We responded:
"Katrice, we love hearing about your 7-year journey with us! We're pleased that our team, especially Patti, has provided you with joyful and patient service. Your positive feedback truly brightens our day! We're grateful for your trust and look forward to assisting you further. - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
alesha jones
May 17, 2024
5
out of
5
rating by alesha jones
"The best customer service I have received in years ! I called and spoke with Patti and boy did she deliver ! We spoke at 1:35p and by 1:49p she had typed and sent the document I requested! The rest of the staff is great too!!"
We responded:
"Alesha, your review made our day! We're thrilled you had such a speedy and efficient experience with Patti and the team. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
Hypnotic Speck
May 17, 2024
5
out of
5
rating by Hypnotic Speck
"Always great, quick and efficient service from Ben, Patti and Leslie!"
We responded:
"HI, I'm thrilled to hear you had a great experience with Ben, Patti, and our team! We're pleased to provide quick and efficient service to ensure you're satisfied with your insurance needs. Thank you for your positive feedback, and we look forward to assisting you in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"